Returns & Refunds

Your satisfaction is our number one priority. If you're not happy with our range of shoes, clothing or accessories please feel free to contact us or simply return the items by posting them back to us. Please ensure you include a note with your order number in your parcel. Please note refunds will only be granted if the items are unworn and "as new". We absolutely understand you might want to take them out of the packaging to inspect, therefore we allow our items packaging to be opened.

Please post your returns back to:

Totsi, Unit 14
94 Goulton St.


Exchanges are free. Please indicate in your returns parcel which item you'd like to exchange.

Get in touch, we will try help you

If you're have a query or have any suggestions regarding your order please don't hesitate to contact us. We'll try our absolute best to find a solution.